[-Make a Sure Grip Plan exchange-]

If your ball is defective and you have purchased the Sure Grip Plan, we will issue a shipping label for you to ship the product to us free of charge. If the product defect warrants a claim and is within the claim period, we will ship you (free of charge - Continental US only) a new product to replace the defective product. If the original product is no longer available, we will ship a similar product equivalent to the value you paid for the original product. In cases where a suitable replacement cannot be located, you will receive a credit equal to the original price paid for your next purchase with bowlingball.com.